PingSetu

Integrations

Connect PingSetu to your business stack.

Channels, CRM, ecommerce, payments and automation — joined up through native connectors, a full REST API and webhooks on every event that matters.

WhatsAppInstagramMessengerSMS · soonRCS · soonTelegram · soon

Communication

The channels your customers already use, connected natively — no middleware to maintain.

  • WhatsApp Cloud API
  • Instagram Direct
  • Facebook Messenger
  • SMS · RCS · Telegram (coming soon)

CRM

Contacts, deals and activities stay in sync with the systems your sales team already lives in.

  • Contact & deal sync
  • Custom attribute mapping
  • Two-way updates via API

Ecommerce

Pull products and orders into the conversation so customers can buy without leaving the chat.

  • Product catalog
  • Order status events
  • Abandoned-cart triggers

Payments

Send payment links and follow up on pending payments automatically from a flow.

  • Payment links in chat
  • Payment-follow-up automations
  • Status webhooks

Automation

Trigger journeys from events in your other tools, and push events back out when things happen here.

  • Inbound event triggers
  • Outbound event actions
  • Scheduled flows

Developer tools

Everything the UI can do, the API can do — build your own integrations on top of PingSetu.

  • REST API
  • Webhooks
  • Per-organisation API keys

For developers

An API and webhooks for everything.

If your team builds its own tooling, PingSetu meets you there. Every object in the product — contacts, conversations, messages, deals, campaigns, flows — is readable and writable over the API, and every meaningful event can fire a webhook into your own systems.

Talk to us about the API

REST API

POST /v1/conversations/:id/messages

{ "channel": "whatsapp", "body": "Hi Ananya…" }

200 { "id": "msg_9f2…", "status": "queued" }

Webhooks

message.receivedmessage.deliveredcontact.createddeal.stage_changedflow.completed

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Tell us which tool you need connected — native connectors are prioritised by what customers ask for, and the API covers the rest.

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Put every channel in one place.

Connect a channel, import your contacts and run your first automation today — or talk to us about reselling PingSetu under your own brand.

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